FAQ: F(r)iction Magazine — Storytelling Brought to Life
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: December 2020

For all items containing a physical copy of F(r)iction, we will be shipping these in December 2020. For subscriptions, subsequent issues will be shipped within 2 weeks of their release date over the next year (F(r)iction #19: March 15, 2021; F(r)iction #20: July 15, 2021). For any custom tiers (comic portfolio review, custom comic illustration, and professional fiction edits) we will be in touch in January to arrange these directly with you. For any art print orders, as these are bespoke, these orders will take a little longer so we will be fulfilling these over the next few months, aiming to have all orders dispatched by March 2021. For tarot deck orders, these decks are being printed in December by our lovely partners over at Normal tarot, with an estimated shipping date of March 2021.

Last Updated At: 11/26/20
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

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Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

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When will my order be shipped, charged or locked?

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I completed the survey, but haven't received my rewards yet. When will they arrive?

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